Website Terms & Conditions

Website terms & conditions

Welcome to Jess Crawford. This website www.jesscrawford.com.au, is owned and operated by Jess Crawford trading as Jess Crawford, ABN: 43 810 930 087. If you have any questions or need further information, please contact Jess via post: 1 Brandis St, Crystal Brook, SA 5523 or phone: 0438340643.

These terms & conditions set out what you need to be aware of when using this website.

Please read them as they set out your important rights & obligations.  When you visit this website, use our services or purchase our products you agree that you are over the age of 18 & are willing to be bound by these terms & conditions. If you don’t accept this agreement, you should not continue to visit this website, engage our services or purchase from Jess Crawford.

All products and services advertised on this website are offered in compliance with Australian Consumer Law.

Disclaimer

Original artworks and all my products available for sale on the website are described to the best of my ability using words and photographs. However, please note that there may be colour variations between your screen and the physical product. If you have any questions about any item please contact me before purchasing.

VISITOR RESPONSIBILITIES: All care is taken to ensure that information provided on this site is accurate. However, visitors have sole responsibility for the use that they make of this information. You should always use your own judgement regarding the relevance of the material provided and rely on your own research.

EXTERNAL LINKS: As you browse my site, you may notice that www.jesscrawford.com.au includes links to external third party websites. These links are provided solely for your assistance. I am not responsible for the content of these websites and I do not approve or sponsor these websites in any way. The links that I provide are subject to change without notice. Prior to using these websites, you should review their terms & conditions and privacy policy.

COPYRIGHT: The content of this website is protected by copyright. Content may not be copied, shared or sold without written permission from me, Jess Crawford.

Original Artworks & products have been created by Jess Crawford and may not be replicated, copied or sold without permission. All Artworks & products are copyright to Jess Crawford © 2020-2030, All rights reserved

I own Copyright to all of the artworks and products on this site and store unless stated otherwise. All leggings, pouches, totes and scarves are my own designs. All original artworks and prints are made my be. Any reproduction or use of these designs other than the intended Personal Use will be an Infringement of that Copyright. 

All the products are made at Redbubble and made ethically in Australia.

Our packaging is reusable and environmentally friendly and care and time is taken into packing so that your items are delivered to you in more than satisfying state.

 

Payment Terms

PayPal and Direct Deposit are the only methods accepted for payment. All payments are to be made at time of purchase of product.

 

Shipping and Delivery

Shipping and Handling:

All orders will be sent via Registered or Parcel Post with tracking and insurance (dependent on package size).
Shipping cost within Australia will depend on the size and weight of the product. Shipping costs begin at $8.50.

Shipping cost denotes shipping and handling fees. This allows the for safe packaging of your original artwork or product to get to you safely and undamaged. Shipping cost includes, packaging, ie bubble wrap, tissue paper, tape etc.

Orders will be processed and sent out within 2-3 days of ordering, depending on the day of the week orders are placed. Delivery times vary depending where in Australia you are located.

Pre-Orders Delivery:

If an item is on purchased on pre-order, turn around time needs to be allocated to the delivery time of the parcel. From the time of pre-orders closing it will take 4-6 weeks for you to receive your purchase.

 

Returns/Cancellation Policy

Clothing

Jess Crawford offers returns on damaged items of clothing that cannot be exchanged for another size only. If the item is faulty or you are not 100% happy with the product, please contact me through my Contact page on this website to confirm that your replacement is in stock. The Customer is responsible for the payment of postage back. Please post back using a tracked satchel. All items are to be returned within 14 days of receiving the item for an exchange. Please Address returns to 1 Brandis St, Crystal Brook. SA 5523.

No return will be accepted on scarves, clutches and totes unless damaged.

Refunds are not available for change of mind in relation to purchases or custom orders. Please choose carefully.

 

Artworks

One-off and custom pieces

All sales of artwork are final and non – refundable

Refunds are not available for original pieces of artwork simply for change of mind. All photographs and videos of the original artwork online are presented as accurately as possible to the real life original artwork colours.

 

Jurisdiction

Jess Crawford is a business located in South Australia, Australia. These terms & conditions are to be viewed and enforced in accordance with the laws of South Australia, Australia

Updated: September 2020